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toshiba tecra A1

By cyclmech ·
Hello I just purchased a Toshiba Tecra A1 laptop for my daughter ( xmas gift) used from ebay. I know that was the first error!. the problem is I can't get passed the admin password. ctr, alt alt dlt failed to work and safe mode doesn't bring up an additional user. the next problem in a media cable failure not allowing me to boot from a cd. I have tried all the diff options in bios with negative results. Taking the dvd drive out of the notebook requires nearly a complete disassembly any tricks I missed ? thanks

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TR members do not assist in the removal/circumventing of passwords.

by OldER Mycroft In reply to toshiba tecra A1

Do not respond to this thread.

We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery/removal of lost passwords. You may have a legitimate reason to recover/remove a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact the vendor for the software / hardware and request their assistance. E.g. Windows XP password recovery/removal issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery/removal issues should be taken up with Phoenix Technologies, hard drive password recovery/removal should be taken up with the manufacturer of the hard drive, etc...

To those viewing this post: Please DO NOT respond any further to this thread.

This template has been released under the GNU public license and you are encouraged to use it as a standard reply for questions of similar nature, provided that you make any modifications available to other users.

Unless you can regain the use of the optical drive, you won't be able to perform a complete format and fresh install of the OS. That is your only realistic course of action.

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Best bet

by The Scummy One In reply to toshiba tecra A1

go back to the Ebay Seller and return it, unless in the description it stated the problem(s).

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contact Toshiba

by Cleaver99 In reply to Best bet

Toshiba is very good at removing passwords at their service center. Depending on the Toshiba notebook, there may be no other way to remove the BIOS password. This is to help fight the high rate of NB theft.
(Toshiba will trace the serial number and not return the notebook if it comes back stolen though.....)

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