Toshiba Tecra A8 fingerprint and password issue

By TheQueue ·
A coworker has a Toshiba Tecra A8 laptop with a fingerprint reader. He can use the fingerprint reader to get the system to boot up, but Windows doesn't autologin the way it used to. He doesn't know the password into Windows. I have various ways of getting around this, but I can't boot the laptop from a CD or external device because it isn't setup correctly in the BIOS. Of course, the coworker can't remember the alternate BIOS password he set, so we can't get into the BIOS. The hard drive is encrypted, so I can't put it on another system to crack the Windows password. I'm afraid resetting the BIOS will make it so the HD can't be decrypted anymore and thus require a complete wipe. Any suggestions would be greatly appreciated.

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TR members do not assist in password recovery or removal.

by ThumbsUp2 In reply to Toshiba Tecra A8 fingerpr ...

Do not respond to this thread.

We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery/removal of lost passwords. You may have a legitimate reason to recover/remove a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This will cause TechRepublic's forums to show up in a search engine's results for key words that relate to password cracking which, in turn, could lead to more password cracking questions. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact your local computer repair store or the vendor for the software/hardware and request their assistance. E.g. Windows XP password recovery/removal issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery/removal issues should be taken up with Phoenix Technologies, hard drive password recovery/removal should be taken up with the manufacturer of the hard drive, etc...

To those viewing this post: Please DO NOT respond any further to this thread.

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First, BIOS password can be fixed by an Authorized Toshiba Service Center.

Second, you say this is for a co-worker. Take it to the IT department. Keep your hands off or you'll invalidate the warranty.

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Six hundred and ninety letters to spell 'CRACK' ...

by OldER Mycroft In reply to Toshiba Tecra A8 fingerpr ...

Here's a more modest spelling - NO.

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Hand him a tanto knife and the instructions on

by Deadly Ernest In reply to Toshiba Tecra A8 fingerpr ...

how to perform seppuku.

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by computechdan In reply to Hand him a tanto knife an ...

and u look like such a nice harmless sorta fella Ernest...spose the "Deadly" part is not jus for show

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