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Toshiba USb HDD not recognised

By rick_hughes ·
Bought a 320GB Toshiba USB HDD to keep all my pictures, backups etc. .. away from the PC.
All been working great ... except today .. plug it in and USB advises it's "USB Device Not recognized"
This was on a Windows XP machine.

Also tried it on VISTA PC ... here it advises it is loading drivers for detected device, then brings up "USB Device Not recognized"

Under Device Manager it shows "Unknown Device"

Tried 3 PC's with same result.

Drive is starting up, and you can hear HD spinning.

This is so annoying .. only switched on for the actual backups - so had very very little use, and did it this way to avoid data failure if main PC discs (constant use) failed.

I did contact Toshiba .. they replied,
"Sounds like Bad controller or power up issues. There is nothing you can do here to fix this problem. "

I need to recover the files (even if just the pictures) ... any suggestions ?

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