Touchpad driver question ASUS - TechRepublic
Question
August 27, 2019 at 10:41 PM
mprto

Touchpad driver question ASUS

by mprto . Updated 6 years, 9 months ago

Hi! I have a driver / software question:
After a recent update in Windows 10, my laptop (Asus Zenbook UX501VW) touchpad wouldn’t scroll or do anything multifinger wise. I updated Smart Gesture drivers, ATK package, tried Elan driver updates but no help. The touchpad is listed as ‘Asus Support Device’ and as working correctly.

Strangely, the touchpad settings menu doesn’t even show the options for 2 or 3 finger movements, it seems to not recognize the touchpad as a precision one.

Another odd symptom: when Smart Gesture is active, my cursor is flashing the blue loading signal constantly. Is Smart Gesture just constantly crashing and restarting?

Any ideas, suggestions on updates or advanced settings?
Thanks so much

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