Question

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Tracking Cookie: Spyware

By maudiib1211 ·
I have Windows Vista Home Premium on a Toshiba Notebook. I have acquired unremovable tracking cookies. I am a college student and looking for progrms I could use to be rid of these trackers. I had to do a complete OS install - didn't help. I have AVG 8.0 and SUPERAntispyware downloaded and they appear to remove the cookies but they (anti-spyware) keep indicating they're (tracker cookies) are continually being "detected on open" and "moved to vault". I opened DOS command line to personally remove the cookies individually - only to have to do it again in a couple hours.
I am at a loss as to what the next step should be. I noticed programs which claim to completely and permanently remove tracker cookies but finances won't allow for such expenditures.
What are my options? I appreciate any and all responses.

maudiib1211

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A rebuild should have cleard this up

by Jacky Howe In reply to Tracking Cookie: Spyware

I suppose that it has nothing to do with the sites that you visit or downloading software that is installed on your PC. Try this and see if it helps.

From another PC download and install these programs and copy the the installed folder along with VundoFix.exe to a USB Stick.

Restart the PC in Safe Mode and turn off System Restore insert the USB Stick and run Sophos.bat when it is completed run VundoFix.exe. When the PC reboots start in Safe Mode again and run Spybot.

Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html


Download Sophos and the latest IDE Files. Install it and extract the IDE files to the C:\SAV32CLI folder.
http://www.sophos.com/support/knowledgebase/article/13251.html

Copy and paste the below two lines into Notepad and save the file to the USB Stick as sophos.bat, it will scan and remove.

===============================
CD SAV32CLI
SAV32CLI -REMOVE -P=C:\REMOVLOG.TXT
===============================

VundoFix is a freeware removal tool for many of the known variants of Trojan.Vundo, Trojan.Conhook and other similar infections.

http://vundofix.atribune.org/

Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's finished scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.

Also download and install CCleaner to tidy up your Registry. Let it run through until there are no errors left.

http://www.ccleaner.com/download

The Sophos SAV32CLI folder can be safely deleted after it is copied to USB.

Try running this as well.
RootKit
http://technet.microsoft.com/en-us/sysinternals/bb897445.aspx

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Rebuild

by maudiib1211 In reply to A rebuild should have cle ...

Thank you True Blue,

I will take your advice but it will be some time before this is started and completed. I appreciate you taking the time and investing the energy to assist. Take care!

maudiib1211

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No Probs :)

by Jacky Howe In reply to Rebuild

let us know how you get on, any problems and someone here will help.

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And if the above doesn't work for you

by OH Smeg In reply to Tracking Cookie: Spyware

You need to install the OS and Software again but this time you need to Wipe the HDD with a Utility that Writes Zero's to every Sector. When you reinstalled last time you may have made the system unable to see and do anything about the root problem here and it is unable to remove the cause and is only treating the Symptom.

Anyway even if you Formatted the Drive on the last install the System only writes to every third Sector and leaves the other 2/3 of the drive alone allowing the infect to reoccur. If this is the case you need to totally wipe the HDD with something like Boot & Nuke available free from here

http://tinyurl.com/4rfur

I hope you have a recent solid working Backup as you may have lost your Data already depending on what it is that this computer has caught by Unsafe Web Browsing If you can access your Data try backing it up to something that can be disposed of without any real cost like a Blank DVD Disc/s. If the Data is infected or corrupt you may need to throw the Copy that you make now to prevent it corrupting another install that is if you can even access it.

Col

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Tracking Cookies; Spyware

by maudiib1211 In reply to And if the above doesn't ...

Thank you OH Smeg,

I did format the HDD on install but apparently it was not cleaned 100%. I was un-aware that the HDD every third sector only was re-written; this is very important information - to me anyway.
Hopefully I will not have to go through all that, again: it took me 24+ hours to get my computer back to the way I wanted it. Mostly because most of the programs and applications used initially weren't re-installed (purposely - I installed new programs and applications.
In the event this is necessary, I will take your advice.
I appreciate you taking the time and effort on my behalf to help resolve this matter.
Again, thanks!

maudiib1211

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Your Welcome. <NT>

by OH Smeg In reply to Tracking Cookies; Spyware
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