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Training the hearing impaired

By aburrus08 ·
I have a short Internet Basics class that I am giving. This class was recently requested by an employee that is hearing impaired. Although I am looking forward to teaching her, I have never worked with the hearing impaired before and would like some tips on how I should handle this situation. Anyone run into this before? P.S., I don't know sign language.

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Training the hearing impaired

by D. Brinson In reply to Training the hearing impa ...

Your best bet may to be to ask the hearing impaired employee. After all, she is the expert on this.

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Training the hearing impaired

by aburrus08 In reply to Training the hearing impa ...

Thank you so much!

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Training the hearing impaired

by pVp In reply to Training the hearing impa ...

Kinda broad question, since there are degrees of hearing impairment!

I have a high-frequency loss in one ear, so I don't hear women's voices as well as men's (unless it's Bea Arthur), and I lose sibilant sounds--can't tell p from t, d, and can't tell can/can't--so say "cannot."

Don't mumble to yourself! Face the person as much as possible--besides the sound going her way instead of away and echoing, she may be trying to lip-read (but don't exaggerate your mouth movements--just speak normally). Try not to talk from behind the person.

NEVER talk with your mouth full!

If you're asked to repeat, try to say exactly what you just did, rather than rephrasing. (I'm running a slot-machine in my head, spinning dials of rhyming words until I can make a sensible sentence of what I thought you said--if you change the mix of possibilities, I have to start over!)

NEVER say "never mind" or "don't worry about it" on the repeats--that's such a slap in the face!

Also helps if you repeat questions asked by others, since they're not aware of her problem, and often talking behind her.

Watch where you are in relation to fans on equipment--put a fan between me and you, and I'll lose most of whatever you say!

Get an amplifier if possible.

Sit her near the front of the room.

Watch your tendency to wander around--it leads to bad acoustics with your sound coming from different places.

If she has a very severe, or total loss, see about hiring a sign-language interpreter.

Oh, yeah, if she's got hearing aids that help--don't yell! I'm often tempted to leave mine off--if you yell loud enough, I don't need it, but it will overload my ear!

I, for one, appreciate your effort here!!

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Training the hearing impaired

by aburrus08 In reply to Training the hearing impa ...

Goodness, thank you so much for the explanation. There were things that you said that I didn't realize before, simple things. I greatly appreciate your words. I have a small training room that I can use so that the class won't be filled and we can both concentrate on one another. I'm looking forward to the training. Your response made me understand much more and I feel more comfortable. Thank you again and have a wonderful Christmas.

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Training the hearing impaired

by donq In reply to Training the hearing impa ...

What a wonderful opportunity!

Use 2 computers, 1 with your Internet connection for "show" and a second stand-alone laptop for "tell". I assure you your audience will absorb and appreciate your efforts GREATLY! Let her run the Internet computer while you type instructions, and explain "whoops" and errors.

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Training the hearing impaired

by aburrus08 In reply to Training the hearing impa ...

Yes, I have a small training room that I am going to use where there are only 2 machines. This will give us the opportunity to concentrate on one another. Thank you for your response!

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Training the hearing impaired

by aburrus08 In reply to Training the hearing impa ...

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