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TRAP_CAUSE_UNKNOWN

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by walters_computers

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When i try to connect to the internet through a dial-up connection via my internal modem i get the blue screen of death.With the error trap_cause_unknown i am using a compaq with vista basic with a creative sound card.I have contacted hp we kept trying to connect like 30 times with the same result so in other words it was a waste of time.But i am able to connect through my laptop's modem.So if anyone knows what this error is and can help me fix it please drop me a line.Thanks.

5 replies

by thumbsup2

Either that, or the drivers you do have are corrupt. You'll need to get the Vista drivers for it.

If the modem is built onto the motherboard, you may need the motherboard drivers.

HP should have helped you with this.

In order for us to help, we would need the specifics of your computer, such as the particular model you've got. If your device manager shows you exactly what modem is installed, we might be able to help find the correct drivers for it.

by oh smeg

Unknown Device Identifier you can download it from here

http://tinyurl.com/2zv25t

Though I am more than a bit confused as you say that you can not connect through the Dial UP Modem but then say that you can so I'm not sure what's happening here.

Col

by Former member

Would be helpful if there were any.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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