My wife stopped Norton anti-virus to ruh a program.
(Laptop Win XP home)
the screen went black with the following in white:
TRAP 00000006 EXCEPTION
tr=0028 cr0=00000011 cr2=00000000 idt Limit=07ff
bne=00017400
cs:eip=008:A12AAB18 ss:esp=0010:00061FE8
errcode=0000
flags=00010016 NoCy NOZr IntDisDown TRAPDis
eax=000010016 ebx=00401329 ecx=00001618
edx=534D0040 ds=0010 es=0010
edi+0047164F esi+00051D68 edp=00061ffO
crO=00000011 fs=0030 gs=0000
All atempts to reboot have failed, including pulling plug
and battery and restarting. Same screen shows up. Running
Norton AV from CD allows scan but looks for definitions of
“A” drive.
Please advise best course to re-boot. I have Norton Utilities
on the machine but no disk! I thought I had a re-boot/Start
disk but after recent move i am unable to find. I appreciate
any help i can get. Thanks, Gary
