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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Trojan or Spyware?
I decided to fix the Outlook issue and went hunting for the error log. What I found was a program folder called Motive with a bunch of log files and an application motmon.exe in it. Log file time stamps matched my failure. Motmon is apparently part of Dell Resolution Assistant, known to cause problems, and no longer used by Dell. Looking in the log files, I find all sorts of info about where I have been and what I have done. Since I don't save browser history and clean out cookies and temp folders, it was a surprise.
Hunting for info on the log files, I did a search by file name and got a single result. This was to a user account record. The account name is that of my friend, and the record shows what appears to be my directory including these Motive logs.