My sister in law has got a version of the downloader virus that I can’t seem to get rid of – she has Norton AV and it has been updated automatically, so I know that the definitions are up to date. The message that keeps popping up from Norton is –
Virus Alert
Norton Antivirus has detected a virus on your computer.
Object Name: c;\window\system32\mscype.dll
Virus Name: Downloader
Action Taken: Unable to repair this file.
I have restarted the computer in safe mode with system restore turned off and scanned the computer, it finds the virus, but, can not delete or quarantine the file.
I have searched all the major virus sites and can find no reference to this file.
I have tried to kill the process without any luck. I have tried using Force Delete and KillDll and neither of them can delete this file either.
Any help on this one would be appreciated.
Thanks
