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Trouble Installing Modems

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9 replies

by srickperry

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Greetings,

I have a Win98 PC that the user trashed the OS on. Although tweaking the OS did get everything back working again, the modem did not work. I then reformatted the hard drive and reinstalled everything. The modem is still not recognized.

I disabled the onboard port for com1 and windows now does not see a port for com1 and of course does not see the modem that the port should be using.

I swapped out two other modem, all three had conexant chips on them, and none of them work. If I re-enable the onboard com1 port windows does see it but won't recognize the port on the modems.

I swapped the modem to another PCI slot and get the same results.

Any ideas?

Thanks,

--Rick
srickperry@yahoo.com

9 replies

by opatzg9

Well Rick first of all it sounds like you've tried everything that you should. Here's a few more attempts to try.
Try the modem in another pc and is it recognized there?
Have you disabled com2?
Does the modem have jumpers on it?
Do you know the make/model number on the modem or have the disk for it to help identify it for us?
I've been here and done this and still had no luck, a different modem may be the route to go if you can't figure out what it is. Most mom-pop shops have 56k pci modems for $10-15. It might be worth the money to save the time and frustration and get it up and running.
Good luck!

by dmiles

Modems are somtimes troublesome installing with Win 98

Try installing the modem manually,by selecting to select modem from list option,select manufacturer,then modem from list,if you have the modem software cd,select the have disk

donot let windows detect the modem

by sgt_shultz

yes, tell us model of modem. see driversguide.com for help looking it up by ringer equivalency or chipset if you can't tell what model you have...
sounds to me like you have winmodem with a resource conflict.
backup your registry. (boot to commandprompt only, take r h s attributes off \windows\system.dat and \windows\user.dat, copy them to a backup folder...)what banged or question-marked devices show up in device manager? remove them (what the heck! the registry is backup up...), shutdown, then see if taking out sound card or other card (not video or hard disk controller of course) will allow modem to be detected properly... sometimes windows does bad job of allocating resources and does better if you force the order in which it configures stuff...hope this helps a little...

by angsax

If it's a soft modem you have to install it as another device and then you need the appropriate software which allows your OS to recognize it and THEN it looks for the driver. Conexant usually is OK once you download the right driver for the chipset. Been there/been frustrated.

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