Microsoft article Q238096, "Problems Shutting Down Windows 98 Second Edition"
SUMMARY
This article describes how to troubleshoot shutdown and restart problems in Windows 98 Second Edition specifically, not Microsoft Windows 98. For additional information about troubleshooting Windows 98 shutdown problems, click the article number below to view the article in the Microsoft Knowledge Base:
Q202633 How to Troubleshoot Windows 98 Shutdown Problems
The following topics are discussed in this article:
Windows 98 Second Edition Shutdown Supplement
Troubleshooting
Common Causes of Shutdown Problems
Known Issues
IRQ Steering
Resume on Ring and LAN
Plug & Play BIOS
NVRAM/ESCD
Fast Shutdown Registry Key Is Enabled
Antivirus Program
Replacing the Configmg.vxd File
Functions Performed During the Shutdown Process
MORE INFORMATION
When Windows 98 Second Edition does not shut down properly, it may appear to stop responding (hang) for severalminutes while the following message is displayed on the screen:
See the article for the entire explanation and related links:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q238096
(REMOVE SPACES from the pasted URL.)
Maxwell