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Troubleshooting Display Settings Win98

By dmowatt ·
I don't know if it is possible but... I need to know if there is a way to remove/edit/reset the current display settings in Win98... from DOS. I have spent countless hours on what I thought was going to be an easy problem. What you get when Win98 loads is a desktop with no veiwable task bar, even the Windows keys on the keyboard do nothing to help. If you open any menu or shortcut you get a larger than screen size box with a full or sometimes split view area inside that is like rainbow colors. There is nothing veiwable inside any of the boxes that open. I can tab through the OK | Cancel | Apply buttons and pick a response but I can't make any changes inside since I can't see anything. Could this be damage left behind from a virus? I have tried clean autoexec.bat, config.sys, win.ini, and system.ini files to no avail. I have reinstalled Windows 98, I have done regscan /restore. Nothing has gotten rid of the awful display once Windows is loaded. Of course, I have tried safe mode - the resolution is changed but not the dialog boxes. They are still covered with these terrible rainbow colors. I have decided that with out assistance, the only resolution is to backup data and format/reinstall Win98. You are my last resort for help!!! I need help quick too please!!! :-)

Thanks, Deb

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Troubleshooting Display Settings Win98

by SyscoKid In reply to Troubleshooting Display S ...

Have you tried swapping out the video card?

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Troubleshooting Display Settings Win98

by dmowatt In reply to Troubleshooting Display S ...

Poster rated this answer

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Troubleshooting Display Settings Win98

by hootie14 In reply to Troubleshooting Display S ...

Hi Deb, Have you tried reinstalling or even upgrading your video card drivers.

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Troubleshooting Display Settings Win98

by dmowatt In reply to Troubleshooting Display S ...

I wish I could do that. I can not do anything within Windows. As I can not see anything beyond the desktop. There is no start button in view - nor can I access it any other way I know how. When you right click the desktop you get the menu and can make a selection for properties but once the display properties box opens it is nothing but a colorfull but otherwise blank box.

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Troubleshooting Display Settings Win98

by dmowatt In reply to Troubleshooting Display S ...

Yes, I did add another card. The exisiting video is on board. I disabled the on board and put in a PCI card and much to my shock and horror - the settings were unchanged.

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Troubleshooting Display Settings Win98

by Hershel Dunne In reply to Troubleshooting Display S ...

I think you may have an incompatible display card with your motherboards chipset. What kind of video chipset was on the motherboard? What video card did you add to the system?

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Troubleshooting Display Settings Win98

by dmowatt In reply to Troubleshooting Display S ...

I removed the PCI vid card I tried at one point. Now the only other video is the on board video on the Compaq Presario 5822.

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Troubleshooting Display Settings Win98

by richard_barsby In reply to Troubleshooting Display S ...

Hi if you can do it as the dialog boxes are all to pot set the video adapter to standard display adapter, then reboot and reinstall the correct display drivers.

Rich

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Troubleshooting Display Settings Win98

by dmowatt In reply to Troubleshooting Display S ...

I can't do anything from Windows but I tried resetting the display drivers to the standard default vga in the system.ini but that did not help the lack of any info in the boxes in Windows.

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Troubleshooting Display Settings Win98

by TheChas In reply to Troubleshooting Display S ...

The answer is to boot into "SafeMode".
If need be, edit msdos.sys in DOS mode to allow you to boot into safe mode.
If you change the value for BootMenuDefault to 4
the system will boot into safe mode.

Make sure that the on-board video is fullydisabled. (BIOS settings, jumpers)

From safe mode, set display properties to the default 16 color 640*480 resolution.
Apply and re-boot in normal mode.

You should now be able to take care of the driver and monitor issues.

To avoid this kind of issue in the future, make sure to remove the old video device from device manager before shutting the system down and swapping the cards.

Chas

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