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troubleshooting services

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by keshavreddyg

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Hi,
i am having a problem with a machine runing on windows ME.The problem when i boot into the machine its starts properly and after few minutes it hangs and when i check for the problem in task manager its says one service is not responding and when i close it and start my work and after few minutes it again shows me that there is another program stoped responding.i checked for viruses and nothing is found out.There are important files on that system so it cannot be reinstalled can any one guide me with this issue,thanking u in advance,hope i get a reply ASAP.

3 replies

by thechas

It sounds like 1 or more systems files are either missing or corrupt.

If the files on the PC are important, you should be performing regular backups.

Since the PC is not working reliably, the first thing I would do, is to temporarily install the drive as a slave drive in another PC, and backup the files.

Then, you can start working on the problems with the PC, without worrying about loosing your critical files.

Start by seeing if the system runs more stable in "safe" mode.

If so,run scandisk, and defrag to "clean" up the system. Make sure that the box is checked in scandisk to automatically fix errors.

If it won't run in safe mode, then your next option is to re-install Me.

Re-Installing Me over the top of the existing installation should not loose any files, and should keep your user settings intact, unless the problem is from a failing hard drive.

If you still have problems, or want to try other methods to repair the system short of re-installing Me, pleasedetail the specific programs and services that crash and shut down.

Chas

by keshavreddyg

hi i think reinstall is the only option leftout so nothing can be done more than that.thanks for the answer.

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