Question

Trying to connect to a shared network folder with new computer

By rob1547129806 ·
Hi All,
Trying to help out my new place of employment since I am unfortunately the only techy person here. Most all of the computers on the system are Win 10 except for one ancient Win98 machine that has a shared folder called SCANS that the office copy machine saves all of the document scans to. One of my co-workers had to replace her PC with a new one recently and no matter what I do I cannot seem to get access to that shared folder for her. I really don't know much about how this tiny network is setup here other than it appears to be just a basic workgroup setup. If I ping the "COMPUTER3" from that computer I get a normal response.....but if I enter "\\Computer3\Scans" in the folder address bar I get a "cannot connect to folder......."
I'm at a loss as what to do next......please help.
Rob
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