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TSA410.nlm caused an invalid page fault.

By opportunity32 ·
Can canyone help with this error we have been receiving every Saturday since we installed ArcServe 7 and Legato mirror server. This is Novell 4.11. Thanks.

Server SERVER_1 halted Saturday, July 6, 2002 12:28:20 am
Break 1: Server-4.11a: Page Fault Processor Exception (Error code 00000000)

Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = 0218A640 EBX = 00000000 ECX = 00000000 EDX = 23815494
ESI = 23815430 EDI = 010EC870 EBP = 0218A640 ESP = 2372BC90
EIP = F132F83E FLAGS = 00017202
F132F83E 837B100A CMP [EBX+10]= ?,0000000A
EIP in TSA410.NLM at code start +0000783Eh

Running process: SMDR 51 Process
Created by: SMDR.NLM
Stack pointer: 2372BB94
Stacklimit: 23724010
Scheduling priority: 0
Wait state: 00
Stack: --00000004 ?
F13130C0 (SMDR.NLM|NWSMImportSMDRProcedures+1F8E)
--0000000A ?
--010EC660 ?
--00000004 ?
--2372BCB4 ?
--0000000A ? --00010001 (DS.NLM|DSF90B0CD0+CCCE)
--020B3FC0 ?
--00000000 ?
--00000008 ?
--0000000A ?
--00008000 (DS.NLM|DSF90B0CD0+4CCD)
--00000000 ?
--0000000A ?
--00008000 (DS.NLM|DSF90B0CD0+4CCD)
F13443C7 ?
--2372BF48 ?
F1343308 ?
--010EC870 ?
--010EC660 ?
--0218AC50 ?
F1344489 ?
--2372BF48 ?
--00000008 ?
F1312FD9 (SMDR.NLM|NWSMImportSMDRProcedures+1EA7)
--0000001B ?
--2372BF48 ?
--030100F8 ?
--0100F8C0 ?
--00F8C003 ?
--F8C00301 ?

Additional Information:
The CPU encountered a problem executing code in TSA410.NLM. The
problem may be in that module or in data passed to that module
by a process owned by SMDR.NLM.

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TSA410.nlm caused an invalid page fault.

by kelly_aitch In reply to TSA410.nlm caused an inva ...

All patches up to date? There's a SP9 for NW 4.11, and a cumulative patch for Arcserve 7, dated Nov, 2001. Most of the info I found says abends in TSA410 and SMDR are fixed by the latest patches. Don't know about the Legato product, but its worth a check for updates there, too.

Cheers

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TSA410.nlm caused an invalid page fault.

by opportunity32 In reply to TSA410.nlm caused an inva ...

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TSA410.nlm caused an invalid page fault.

by edb In reply to TSA410.nlm caused an inva ...

Download TSA510.nlm and put it in the sys/system directory. This should correct the problem. You might consider increasing the amount of RAM in your serdver.

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TSA410.nlm caused an invalid page fault.

by opportunity32 In reply to TSA410.nlm caused an inva ...

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TSA410.nlm caused an invalid page fault.

by jeff.baker In reply to TSA410.nlm caused an inva ...

You could try re-creating the SMDR objects. Use the command 'Load SMDR new' on the server console and validate the information.

There is also the Novell Abend analysis system at http://abend.novell.com

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TSA410.nlm caused an invalid page fault.

by opportunity32 In reply to TSA410.nlm caused an inva ...

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TSA410.nlm caused an invalid page fault.

by opportunity32 In reply to TSA410.nlm caused an inva ...

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