General discussion
Thread display: Collapse - |
All Comments
Start or search
Create a new discussion
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Two Problems Sort of Linked
He ran another virus software that found nothing but froze up his computer nicely. This lovely program told him to DISABLE his system restore - therefore making the NEW restore date today when I finally was able to turn it back on after deleting this wonderful piece of virus software. There is, though no restore to a previous date possible.
The alternate problem is that we are using a wireless network - Linksys Wireless B. It's been ok up until now, but for some reason, he uninstalled it and reinstalled it - but it didn't work. I tried to uninstall it, but it won't uninstall. The file "NICServ.exe" is throwing an "access is denied" line when I get into dos and try to delete it. HOW do I bypass this? When I try to install, it says it's already installed because it sees this file. I tried moving it - thinking maybe if the install program didn't see it in a Linksys folder, it would install (forgive me, I'm not a techie). Of course, that didn't work.
SO, my questions are: 1 how do I unlock this blasted file so I can delete it? & 2 if I were able to connect to the internet through his computer only to find out that the virus STILL remains, any other suggestions on how to get rid of it?
HELP PLEASE!!!!!!!!!!!!!!
KSE