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Unable to access all forms in Outlook 98

By misit ·
When trying to open a form in Outlook the following error occurs: "The form could not be opened. Outlook will use an Outlook form instead. The form required to view this message cannot be displayed." We reinstalled Outlook 98, also we just upgraded our PC's to Dell's running NT, some work some don't???

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Unable to access all forms in Outlook 98

by Stillatit In reply to Unable to access all form ...

Possibility 1: You have not installed the form on all stations or for all users. The users who can find the form can open the message. Right-click the folder, select properties, go to forms management, and install the form. There is a selector for Use any form, or Use only these forms. If the latter is checked, if you don't have the form installed, you get the result you describe.

Possibility 2: If the form was designed in Outlook 2000, and has certain features in it, Outlook 98 cannot open it.

Good luck.

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