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Unable to access company website from internal computers...

By bluem10000 ·
Hello,

None of the users at my company are able to access company website which is hosted outside of servers. I am able to access the company website from computers outside of our networks.

I have researched the issue and read many posts but could not find the solution. Below is the setup of our DNS settings.

After I opened DNS console it listed the following:

Forward Lookup Zones
>_msdcs.example.local
>example.local
>companywebsite.com

example.local shows names of computers/sever on our network and their IPs.

Within companywebsite.com under Forward Lookup Zone I have the following entries
Name: www Type: Host (A) Data: IP address for company website
Name: www Type: Pointer (PTR) Data: companywebsite.com
Others entries listed are:
SMTP that shows ip address for exchange sever/domain controller (I have one server that acts as exchange and domain controller).
(same as parent folder) - few entries that range from Start of Authority to Name Server (NS) to Mail Exchange.


Are the settings correct? do I need to make any changes?

Thanks,
B

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All Answers

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who hosts the web site?

by CG IT In reply to Unable to access company ...

who is the authoritative name servers for the FQDN?

Note: if your not hosting the site then you shouldn't have any DNS entries for it.

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website is hosted with

by bluem10000 In reply to who hosts the web site?

domaindiscover.com

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if your not hosting it

by CG IT In reply to website is hosted with

you shouldn't have a DNS A records on your DNS server for it.[actually any records for the FQDN extension example .com/.net/.org]
since your DNS server isn't the authoritative DNS server for your domain name. If you do have DNS entries for the.com/.net/.org FQDN, that is probably why you cant see the web site. your DNS server is resolving the domain name to your IP address where no web site exists.

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Deleting

by bluem10000 In reply to if your not hosting it

So I can open my DNS console and delete any www entries listed within companywebsite.com under Forward Lookup Zone...would that cause any problem to our Outlook Web or email services? I just want to make sure nothing will be effected by deleting the entries.

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