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Unable to access network resources

By smsppt ·
Desktop User, with Windows 2000 Dell, connectiong to Corporate LAN, initially had profile problems which were corrected by regenerating the profile. Seems like the profile was damaged and that is why it was regenerated.
Ever since that, he has had different kinds of problems, among them is a screensaver option comes on even though its off and even though he has repeatedly tried to set it off.
The second problem is that where he used to see about 12 - 13 domains and about 30 or so Servers, he can only see one Server.

That it the LAN server only, everything outside that is invisible to him. ?
Could you please advise what is the problem or what needs to be fixed ?
Thanks.

P.S we do have admins, but they in a different country (Australia) and are swamped due to massive layoffs, it does take a while for them to get to all issues.

Just curious and would like to know how this is resolved.

Cheers.

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