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Unable to access printers folder

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6 replies

by phingers

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I am getting a spool32 stack fault in kernel32.dll message every time I try to access the printers folder or try to print from applications in Win98SE. The network printers installed are working fine. I have tried several things suggested on Microsoft to try to reslove this and some not recommended byMicrosoft but they have not worked. I have even tried reinstalling Windows over windows. I can't remove the printers to reinstall the drivers to see if that fixes it because the message occurs as soon as I access the folder - any ideas?

6 replies

by plewisgm

I had this kind of a problem with a laptop. I did find something on Microsofts site that did help. Not sure you have tried this but this fixed the problem on the laptop and I tried everything on it. Anyway try to get the Windows ME SpoolSS..dll file. I renamed the Windows 98SE SpoolSS.dll and copied this one into the c:\windows system directory. Once I did this it fixed all the Spool32 errors. I couldn't find this file on Micorsofts website so I had a friend send it to me, he had Windows ME. Try this if you haven't already. Good Luck. If you need the file I have a copy of it, just email me and I'll send it to you. I hope this helps!

Patrick

by phingers

Sorry, this didn't help either. I think I'll have toresort to wiping the system and reinstalling. Oh well, it could do with a clearout anyway! Thanks for your efforts to help!!

by syscokid

Just noticed there's a space in that URL that doesn't belong. Be sure to delete it after you copy and paste.

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