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Unable to contact IP driver error code 2

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by ladlenits

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I am running a windows XP machine on a NT4.0 network. I had just installed a program i downloaded from the internet that required me to restart my computer. This was a program that monitors activity on the computer. When I restarted my computer and logged in I had no network connection. I thought it might be a virus so i scanned my HD and came up with nothing. I ran ipconfig and it said there was an internal error: request not supported , Unable to query routing information. I tried rejoining my domain and that didnt work either. I connected another computer to the same cable and it worked fine. So i hooked the bad computer back up, pinged the loopback address on my network adapter and it said unable to contact IP driver, error code2. Ive tried reseting my ip settings with the "netsh int ip reset" comand and still nothing. Any help would be GREATLY appreciated. Thanks alot.

6 replies

by alpha-male

I know this may be utterly obvious, but have you tried uninstalling that new program then going back through the IP stack rebuild for XP (netsh util)? That's certainly where I'd start.

What was the program, by the way? Maybe by giving us more details we can help further...

If that didn't work, I'd try uninstalling and reinstalling my NIC from the original drivers (from disk).

Good luck....hope this helps!

by ladlenits

Thanks for all your help guys. I tried everything and nothing worked. I just ended up reinstalling my OS. Thanks again for your help.

by ladlenits

I knew i left something out. The program is Spector Pro 3.0, I did uninstall it and it seemed to uninstall without a hitch. I also forgot to mention that i did remove the NIC from device manager and reinstall it but i did not install it with the original drivers. I will try that first thing tomarow. Thank you very much for your help.

by jeff adams

You might also try uninstalling the TCP/IP stack and reinstalling it from the W2K media (and reapply any TCP/IP-releated hotfixes you may have installed). The application may have tied directly into the IP stack, by installing an IP components of its own, to do its monitoring.

-Jeff

by ladlenits

Thanks for all your help guys. I tried everything and nothing worked. I just ended up reinstalling my OS. Thanks again for your help.

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