Unable to get a network printer to print from a newly added computer.

By lorenworm ·
Cannot print to a home network printer. Printing error reads "a print job in the print queue is preventing other print jobs from printing". However no print jobs show in the print queue. Other computers on the same network are able to print on that same printer. The newly added computer is running Windows Vista Home Premium 64x. I have deleted the printer and re-added it 3 times. Also I have unplugged the printer and then let it reboot before re-adding it on the computer. The computer has no problem locating the printer on the network when adding it as a new printer.
Any ideas?

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All Answers

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For starters, reboot the PC and/or stop/restart the print spooler service

by robo_dev In reply to Unable to get a network p ...

Sometimes windows gets cranky if you add/remove printers when there's a pending print job

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How is the printer connected to the Network?

by OH Smeg Moderator In reply to Unable to get a network p ...

If it's connected through a Hub/Switch the Hub/Switch may need to be restarted and if it's connected directly to another computer and shared from there there may be excessive Concurrent Connection problems or the Vista System has not been correctly added to the existing network.

Vista and 7 have different networking protocols to the earlier Windows Systems and need to be added differently if that's the case.


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by charles.bosse In reply to Unable to get a network p ...

Are the other PC's on the network running a 64 bit flavor of Windows and thus using a 64 bit printer driver? Is the new PC using the same 64 bit driver for this same printer or are the other PC's 32 bit Windows thus running a 32 bit driver? Make sure you are using a 64 bit driver for the new PC. That could be the issue. I can remember having issues with printer drivers even when I used the correct flavor (32 or 64) but there were version releases (that supported different features) that would just not print, but when I installed a newer (sometimes older) driver...all would be OK.

Hope this helps.

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