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June 30, 2006 at 06:38 AM
dclark1580

Unable to get Help and Support to start

by dclark1580 . Updated 20 years, 1 month ago

When I try to open any help related link I keep getting error message “cannot open Help and Support because a system service is not running. to fix this problem, start the service ‘named help and support”.
Running WXP-SP2; Help and Support service is set to Automatic in Services; Tried to Manual start the service and get “Error 1083 – Executable program that service is configured to run in does not implement the service”. Help and Support lists RPC as a dependent service and that is running as Automatic also.
At MS Knowledge Base there is no existance of “Error 1083” that I could find. I am cluless on this and have been working on this problem for a long time.

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