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unable to install hardware

By drudolp ·
I have a HP S-20 photosmart scanner. I have the drivers from HP but have been unable to install. The message indicates the service name is already in use?

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unable to install hardware

by Oz_Media In reply to unable to install hardwar ...

Check you device manager and ensure that there are no devices listed as "? Other" or devices that have a '!' beside them aer conflicting. You may find that you already have a partialy installed (yet failed install) that is already trying to use theresources.
Uninstall other devices and try reinstalling the scanner.

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unable to install hardware

by TheChas In reply to unable to install hardwar ...

Found this document on HPs web site that may help you out.

http://tinyurl.com/gwzc

Scanning over the documents for the S20, there are a number of known problems with the scanner and various computers and system configurations.

Chas

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