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Unable to install MSI files as local admin

By gpastorelli ·
We're in the process of upgrading our Windows 2000 Professional boxes to Windows XP Pro. We've been finding a few undesirable side effects of this. One thing we have recently run into is when attempting to run an install for Citrix Metaframe as local administrator (our Help Desk staff is running this) it's throwing an error saying something to the effect "A policy is preventing the installation of this package, please contact your systems administrator." I've evaulated all applicable group policy and there appears to be nothing that would prevent the local admin from installing applications, this was not an issue under Windows 2000 and the same install on a Windows 2000 box in the same domain and OU went without issue.

Furthermore there are a few weird entries in the event viewer they are as follows-

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event I 1001
Date: 3/5/2007
Time: 11:18:59 AM
User: S-1-5-21-484763869-1326574676-839522115-1289
Computer: D1GRY331
Description:
Detection of product '{DFC6F9F7-E04E-4A2A-9240-4C10BA0DC6F0}', feature 'CitrixICAThinPrint.printClientsFeature' failed during request for component '{A54771B8-CD78-4ADB-9811-49453684D5E0}'

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event I 1004
Date: 3/5/2007
Time: 11:18:59 AM
User: S-1-5-21-484763869-1326574676-839522115-1289
Computer: D1GRY331
Description:
Detection of product '{DFC6F9F7-E04E-4A2A-9240-4C10BA0DC6F0}', feature 'CitrixICAThinPrint.printClientsFeature', component '{44E25AAA-1467-46F0-BD57-DD5E03AF1E12}' failed. The resource 'HKEY_CURRENT_USER\Software\Shortcuts\{4E041FA2-E0BD-4E56-A958-C36E9509BA0B}' does not exist.

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All Answers

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Was there a GPO to disable WIndows Installer applied?

by tinaschifano In reply to Unable to install MSI fil ...

There is machine setting: Administrative Templates\Windows Components\Windows Installer Disable Windows Installer

HKLM\Software\Policies\Microsoft\Windows\Installer!DisableMSI


Was this applied to a group of folks who logged into the machine and GPO was applied? Double check the reg location.

Then, if you login afterwards with your domain admin account, not sure if it removes the setting or if it is tattooed into the registry. You may need to manually change this reg key.

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take note of when this question was posted....

by PurpleSkys In reply to Was there a GPO to disabl ...

Posted: 03/07/2007 @ 05:49 AM (PST)

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