Question

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Unable to open attachments

By wjr777 ·
I have a user that is unable to open what appears to be web pages that have been forwarded 2 or 3 times via Outlook 2003. Most of the ones he has shown me are just technical pages. Does this require a change in the registry?

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Perhaps this will help...

by CaptBilly1Eye In reply to Unable to open attachment ...

or at least point you in the right direction

http://www.annoyances.org/exec/show/article08-104

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Unable to open OLK 2003 attachments

by wjr777 In reply to Unable to open attachment ...

Found the fix!! User had downloaded Google Desktop. While looking in his Outlook under Tools/Options/Other, then clicking on "Advanced Options", I found that there new entries for the Google Desktop under Add-In Manager and COM Add-In's. Took the check mark out and restarted OLK, all good.

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