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Unable to Open Microsoft Word 2000

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9 replies

by jita

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Dear all

When i open Microsoft Word 2000, an Error message will be popup on the screen as bellows, after press close button, the Microsoft Word 2000 will be close and unable to use it.

The Error message is "Windows has caused an error in VBE6.dll, Winword will be closed" "If you continue to experience problmes, try restarting your computer"

I try to restart the computer is not working, and re-install also.

9 replies

by dklippert

This advise from the forums:

"Rename or move the file PDFMaker.DOT

If you have Adobe and Norton installed the latest Adobe update should
fix the problem for Word:
http://www.adobe.com/products/acrobat/update.html

If using Norton and WinFax then take a look at this article:
http://www.getfaxing.com/macroerror.htm

However if you also use Excel you may find that the error occurs there
as well. The only method you can use at this time is disable the Office
Plug-in option in Norton."

by fosteruk

Do what ^^ said, if that dont work you could try and reinstall Word 2000 and reinstall the Visual Basic V6 Runtime files (Thats where it seems to have the error)

Good Luck!

by kr

I have hit the same problem. I have tried the tips offered but that did not help. I uninstalled and reinstalled office 2000 then did all the updates. I uninstalled the antivirus, still no go. I did a boot with all the tray apps disabled, and still the problem persists. It does not lock up the computer. Just doesn't start up before getting the error. I copied VBE6.DLL from a "Health" computer, still no go. Oh yes I reinstalled Win98SE as well.

Format C: is looking more like the only option.

Any help is appreciated.

by kr

From MS Q316033
CAUSE
=====
This behavior may occur with any of the following conditions:
- The WinFax template is installed on your computer.
- Norton AntiVirus version 2000 or version 2001 is installed on your computer.
- A template in your Office or Word start up folder causes the error.
- The Vbe6.dll is corrupted or damaged.

RESOLUTION
==========
To resolve this issue, use the following methods in the order in which they are
presented.

Remove WinFax Template
----------------------
Remove Wfword2k.dot from the Office Startup folder. To do this, follow the steps
appropriate to your operating system.
Microsoft Windows 98, Microsoft Windows 98 Second Edition, or Microsoft Windows NT 4.0:

1. Click Start, point to Find, and then click "Files or Folders".

2. In the Named box, type "Wfword2k.dot" (without the quotation marks), and then
click Find Now.

3. In the search results, find the Wfword2k.dot file that is located in
C:\Program Files\Microsoft Office\Office\Startup. Click Wfword2k.dot, and
then drag the file to the desktop.

4. Restart your computer.

5. Start Word.

Hope this helps...worked for me

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