When trying to open Outlook Express 6, the following error occurs- “Outlook Express has
encountered a problem and needs to close. We are sorry for the inconvenience”.
Error Signature
AppName: msimn.exe AppVer: 6.0.2900.2180 ModName: wab32.dll
ModVer: 6.0.2900.2180 Offset: 0000c51b
I am using Windows XP SP2 with Internet Explorer 6.0 latest update from microsoft. I am working on a company LAN.
I have performed several steps to resolve this.
These are the steps…
I. Performed sfc /scannow
II. I have followed the steps given below to reinstall OE 6 using registry editing.
Reinstalled Internet Explorer and Outlook Express, follow these steps:
1. While you are logged on as an administrator, click Start, and then
click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the appropriate registry subkey, right-click the IsInstalled
(REG_DWORD) value, and then click Modify.
To reinstall only Outlook Express 6 on Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
4. Change the value data from 1 to 0, and then click OK.
5. Quit Registry Editor, and then install Internet Explorer 6.
6. Download IE 6 Sp1 from
http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx
7. To reinstall Windows XP updates, visit the following Microsoft Windows
Update Web site:
III.Got OE 6 setup from some websites and installed it. But, when trying to open OE, the
same error as stated above.
IV.Reinstalled OE from Add/Remove Windows Components in Control Panel.
V. Reinstalled XP SP2.
All the above steps didn’t work.
Please suggest some steps other than Windows reinstall……….
I would be thankful if anyone can come up with steps to troubleshoot this issue….