Our school is using Office 2007 on all computers, with Windows XP Pro SP3. When we try to search for clip art, using the Clip Art pane, it only displays the thumbnails for the local collections (be it already installed with Office or customized My Collections), but it doesn’t display any of the thumbnails for the Web Collections. I have searched online for nearly an hour to discover a solution to this problem, but the answers I’ve found only come so close, but not close enough to resolve the issue. We do use a firewall/content filter with a small client program installed on the local workstation. The only thing that this local client program does is to verify the user’s Windows login with Active Directory, and then give access to the Internet. The two links below seem to be heading in the right direction, but don’t give enough information to solve this problem:
http://support.microsoft.com/kb/822518/en-us
http://www.techtalkz.com/microsoft-design-gallery/207793-unable-view-ms-office-online-clipart.html
Does anyone have any additional tips that they can give that might help us solve this problem?