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  • #2189315

    Unexpected Shutdowm


    by victor.oshiotse ·

    Please will any one how i can resolve the following error “***STOP: 0x0000000A (0x00000000,0x00000002,0x00000001,0x804DC11D)

    I get this error when i try to reboot a workstation (Xp)that has unexpectedly shutdown. Please help

All Comments

  • Author
    • #3069592

      Strong indication of a hardware issue

      by mmunsell ·

      In reply to Unexpected Shutdowm

      Read the MS “Q” 314063. An understanding of this article should clear up the BSOD.

    • #3069570

      Memoryn failure

      by mjd420nova ·

      In reply to Unexpected Shutdowm

      error code indicated a memory failure in the
      first 64K page. Try reseating the memory and see what happens if it still fails you may have a bad connector on the motherboard. ASometimes they just work loose. The error code may change too, if it does it usually points to a bad coonector on the motherboard.

    • #3117168

      Go to and look at article 314063

      by rlongbine ·

      In reply to Unexpected Shutdowm

      Did you tried using Google search to find your error code?

      Troubleshooting a Stop 0x0000000A error in Windows XP
      View products that this article applies to.
      Article ID : 314063
      Last Review : March 14, 2005
      Revision : 4.0
      This article was previously published under Q314063
      For a Microsoft Windows 2000 version of this article, see 165863 (
      Warning This article contains steps that may involve changing your BIOS or CMOS settings or that may require you to make physical changes to your computer hardware. Incorrect changes to the BIOS of your computer can cause serious problems. Microsoft cannot guarantee that problems that are caused by changes to your BIOS can be resolved. Change the BIOS settings at your own risk. If you need help with any of these steps, contact the hardware manufacturer. Making hardware or BIOS changes to your computer may invalidate your warranty. If you do not want to make hardware changes to your computer, take your computer to a repair center.
      On This Page
      A Stop 0x0A error message during the installation of Windows XP
      Hardware Compatibility List
      Look for other hardware issues
      A Stop 0x0A error after Windows XP is already installed
      Examine third-party software or drivers
      Examine newly installed hardware
      Additional information

      You may receive the following Stop error message during or after the installation of Microsoft Windows XP:
      Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL*** Address x has base at x – filename
      The parameters refer to the specific issues that are involved: ? Parameter 1 – An address that was referenced incorrectly.
      ? Parameter 2 – An IRQL that was required to access the memory.
      ? Parameter 3 – The type of access, where 0 is a read operation and 1 is a write operation.
      ? Parameter 4 – The address of the instruction that referenced memory in parameter 1.
      This article describes how to troubleshoot this Stop error message.
      Back to the top

      Stop error 0x0000000A (Stop 0x0A) indicates that there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error are an incompatible device driver, a general hardware problem, and incompatible software.

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