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Uninstall Problem: ScanSoft PDF Creator 3.0 / PaperPort 11

By Gene-BSE ·
I am installing PaperPort 12.1 Pro on an XP Pro system which currently has PaperPort 11 installed. Upon starting the PaperPort 12 installation, I get a msgbox stating it can't find the ScanSoft PDF Create 3.0.msi file, and to insert the CD containing this file, which I do not have. I also just performed the same installation on another workstation without such an incident.

ScanSoft PDF Create 3.0 appears to be a component of the PaperPort product. I have already downloaded and run a PaperPort 11 removal tool from Nuance (developers of PaperPort). It reported no problems, but did not resolve the issue.

I no longer can find the PaperPort 11 CD's so I am kind of stuck, unless I can find some other way to address removal of this software (and it's registry entries) from this workstation.

Your help is appreciated.

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