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Uninstalling NAV without password

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by bongie

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I have an Nt workstation and it has a Norton Anti Virus (NAV). I want to uninstall and reinstall McAfee but when I tried, it is asking for the password to uninstall. I forgot the password. Please help on how to uninstall it? I tried deleting the NAVdirectory but it always says it is shared. What service should I disable to delete the directory and after deleting it, what other things I need to do in the registry to avoid pop-up errors?

1 reply

by timthetoolman

Hi,

Take a look at this area of Symantic's site...

http://service4.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606?OpenDocument&src=hot&prod=Norton%20AntiVirus&ver=2002%20Professional%20Edition&stg=2&base=http://www.symantec.com/techsupp/nav/&next=nav2002_pro_search_other.html&sone=nav2002_pro_tasks.html&tpre=

(remove spaces in the above URL)

It describes removal of NAV using rhe "Rnav.exe removal tool". It also mentions registry entries. Hopefully you'll get what you need from here.

Cheers,
Tim.

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