Sir/Ma’am/s good day. Its about a video problem w/one my client’s laptop(ASUS A6000). It suddenly had a video problem with regards to 3D games or anything 3D. I ran dxdiag on the laptop and noticed that when I run the test for direct 3D in the display tab it shows the spinning direct X sign but its pixelated(?) or it shows many squares of interference to describe it in detail those squares look like your old TV w/ no signal and then after the tests, some control buttons had a thick green line on the top part and specs of dots in the remaining parts of the buttons. And when he plays 3D games(warcraft 3, dungeon siege 2 and counter-strike portable), the whole screen looks like your old TV w/ no signal but besides that it seems fine(web,videos,office apps, etc.). My searching lead me to two things; the RX55 memory register and a virus/ware that messes up direct 3D. I’m not sure and I don’t want to tweak my client/friend’s laptop without an idea of problem. So far what I’ve done was reinstall the VGA driver and loaded optimal defaults for the BIOS(both no effect). I’ll post some screenshots as soon as I can. Any help/opinion/advice will be greatly appreciated. Thank you for reading.
