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unknown device

By ellerb2 ·
I just replaced a hard drive on a pc running Windows Millinium.
After I was done, under device manager, there is a unknown device listed that needs a driver. Using Registry editor I identified the vendor and device by code which turns out to be my modem. I cannot find a driver or fix this problem, any suggestions?

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by shasca In reply to unknown device

What modem is it? Maybe one of us will have a driver for it. It's possible that another PCI device is causing the problem tho. You should verify that device manager shows the proper description for sound, NIC, Video ETC too. You may have to open the case and do some inspecting. If one of those has the wrong driver, it could cause this kind of behavior

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by TheChas In reply to unknown device

For many modems, you need to install the driver before installing the hardware.

Check Control Panel / Modems, and delete your modem.

Shut down, and physically remove the modem.

Install the driver.

Shut down again, and install the modem.

Windows should find your modem and install it.

Chas

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by InletGroveHS In reply to unknown device

If you can't find the exact modem driver. The generic 56K V90 modem drivers usually do the trick.

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by RCOM In reply to unknown device

Take the modem out and find the FCC ID number then go to www.driverguide.com login with the username "drivers" and enter the password "all".
Use the FCC ID search to find the manufacturer. Look at any of the labels or something that says 56 in the name or number. Like FM56, PM56 tha may have more numbers or letters but is probably the modem part number.

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