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unknown symbols

By chulo19 ·
I clicked on an email to stop recieving the mail and got the blue screen. The computer shut down. When I restarted the computer, I got symbols where words should be. What can I do to resolve this problem? HELP!

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by sgt_shultz In reply to unknown symbols

you don't mention your os. but this happened to me once in XP. I had to do a system restore, only i couldn't read the screen to do it. my solution was to take it over next to a working XP and read the screen on it so i could do the system restore on my bad system. it fixed it. good luck.

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