General discussion

Locked

Unkown device

By hmsardenberg ·
I have a Win98 laptop that tries to install an unknown device whenever it boots up. How do I stop that wizard from coming up?

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Unkown device

by TheChas In reply to Unkown device

the best way is to identify the device, and install the proper driver.

Right click on the my computer icon,
Select properties,
click on the device manager tab
click on view devices by connection.
Look for a "?" or "!" this will be the device with out the driver.

Once you have the device identified, you should be able to identify the proper driver to install.

Go to the laptop mfg web page, and download the appropriate driver file(s).

If you are having troubles, go to www.driverguide.com
They have a guide to help you identify the driver you need, and where to get it from.

Collapse -

Unkown device

by maxwell edison In reply to Unkown device

This means that Windows has detected a device for which there is no driver. There are two ways to stop this message upon boot up. First, find out what device it can't detect and load the driver for it. Second, remove the device from the computer. The second option may not really be an option if it's device that can't be removed.

You should be given the option to install the driver for that unknown device. When you get to that message again, go ahead and select the install option and use the Windows 98 CD for the driver location. If it can't find the device driver, you'll have to figure out what device it can't find and get a driver for it.

Maxwell

Collapse -

Unkown device

by maxwell edison In reply to Unkown device

.
.
There could be another reason for this. If you get the unknown device error along with an error code 659, it could be related to a dial-up networking issue. If that is indeed the case, consider this:

This error can occur if one or more of the DUN (Dial Up Networking) configuration files is missing or damaged.

To resolve this issue, replace the damaged files by removing and reinstalling DUN.

Maxwell

Collapse -

Unkown device

by hmsardenberg In reply to Unkown device

Poster rated this answer

Collapse -

Unkown device

by hmsardenberg In reply to Unkown device

Issue is resolved.

Back to Windows Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums