would be extremely grateful for any help or guidance.
I am not a tekkie – but have now spent many (many!) hours trying to recover from the Windows blue screen message “Unmountable Boot Volume”
have tried “self help” via the net – and see that i am not on my own with this problem!
some background – Dell Dimension 8400 (18 months old), Windows XP.
i’ve tried the recovery Console stuff (chkdsk, etc, etc) but no joy. Ran the disc diagnostics and got the “error code 7” reply. Now i cant get into the Windows Recovery Console, since it says it can (no longer!) find the hard disk (help !!!)
have run the Dell self test diagnostics – and got the following message
“Error Code : 0F00:136C. Msg:IDE device failed: Blank media is present in optical drive”
i’m now going round in circles – between various articles on the web, Dell’s website (hopeless !!) and very long-winded diagnostic tests on the machine.
ANY HELP, GUIDANCE, SANITY OR JUST COMISERATIONS ARE MORE THAN WELCOME
THANKS
