I’m stumped. I am running an Exchage 2003 server. I have one user who is using Outlook 2003 and has intermittent problems. Sometimes when she receives an email, her Unread Mail folder will highlight with her inbox. They both show she has one new message. The only problem is that she has gotten into the habit of clicking on her Unread mail (she has rules to move her mail around). It shows up fine, but when she clicks off of that folder, the message disappears. It is not in the Inbox, Deleted items or anywhere else. It used to only happen a couple times a week, but now is starting to happen more frequently. Does this sound like an Exchange issue (putting it in the wrong folder) or an Outlook issue? Do you think uninstalling/reinstalling Office 2003 will help?
Thanks
Bob
