unsupported format

By g2jayk3 ·
My back up DVD copies won't play/start in my computer or my stand alone DVD player(s).I get a disc error message on the stand alone and adisc with an unsupported format message on my computer. Is there someone who is familiar with this? I thought it may be the discs, (Verbatim DVD+R)so I tried a different brand (Maxell DVD-R). I always burn at 4x, but this does not seem to make a difference. I was making a backup that turned out successful and then the next attempt came out with the above problems....

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Might help to know ...

by OldER Mycroft In reply to unsupported format

What the Error Messages actually say?

OR we could just guess what they say, and guess the right answer - your choice.

Also what file format you are trying to burn onto optical disc?


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unsupported format

by g2jayk3 In reply to Might help to know ...

The error message says 'a disc with an unsupported format is in drive E'.
I was attempting to burn a video TS file onto a Verbatim DVD+R 16x at 4x speed. I had been able to to do this with other files without a hitch. Now my back up won't play on my computer or on my stand alone DVD player.

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You'll need to at the very least

by OH Smeg Moderator In reply to unsupported format

Tell us what you are using to burn these Disc's.

Then the file types that you are saving to the DVD and how you are saving them.

If it is through something like the Windows Backup Utility then anything is possible from a faulty DVD Burner to badly stored Blanks and everything in between.

You really need to tell us what you are doing here and how you are performing it before we can attempt to give you any meaningful information that might make some sense.


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RE: unsupported format

by g2jayk3 In reply to You'll need to at the ver ...

I was simply trying to make a back up copy of a DVD movie. I use Nero ver. 6.6 and DVD Shrink.I have been using Verbatim DVD+R 16x blank discs. Now that you mention it, I had just open a new spindle pack. The only thing about that is, I thought it may the disc(which would be a rare thing for me and my use of this particular disc, so I tried with a few Maxell DVD-R 16x blanks... I got the same results.

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DVD Shrink is a Application to Shrink Movie DVD's down

by OH Smeg Moderator In reply to RE: unsupported format

Used in Conjunction with something like DVD 43 it can compress Commercial DVD Videos to 4.7 GIG of a DVD Single Layer Blank DVD.

Nero has a Backup Utility in it called Back It Up but I'm not sure if that exists in version 6.

If it does I would be using that and forget about DVD Shrink as that is likely to be the problem it is shrinking down the files and renaming them to something that the computer has no software to read.


OH it's Video not a Backup I see now. DVD Shrink doesn't have such a good record of working correctly and you need to look at the Decryption Application you are using in Conjunction with it. Any DVD works a treat but DVD43 can trash some OS's and it's a real Crap Shoot with some of the others. Instead of using DVD Shrink here I find that DVD NeXt Copy is the best Video Coping Utility available. It's a pay for application but it's very good and it isn't expensive. It's available here

It's also illegal in many parts of the world just like DVD Shrink.

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DVD Shrink.........

by g2jayk3 In reply to DVD Shrink is a Applicati ...

I have used DVD43 a few times. I use DVDFab Decryptor to create Video TS files and then I Use Shrink to make the copy. Nero is what I have now; I had downloaded a more recent version, but the one I have on the computer now is from a disc and I thought this would be more 'error free'. I'm very green to all this, so don't be offended when I ask what OS's are. I've also heard talk of using ISO's. Can you stop laughing long enough to enlighten me in these areas? Really appreciate you helping me along this much.

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OS = Operating System

by OH Smeg Moderator In reply to DVD Shrink.........

That is which version of Windows are you using.

ISO is a type of Image that is used to save large files in etc.

A full description is located here

Did you realize that you can use Fab Decryptor to shrink the files to the 4.7 GIG Capacity of a DVD Blank?

I have used it previously and while it's OK it's no where near as good as DVD NeXt Copy but it does work most of the time on all but the newest DVD Videos.



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Operating System

by g2jayk3 In reply to OS = Operating System

Oh, so that's what it's all about. Thanks for the crash course, and for the heads up about DVD NeXt Copy. I plan to try a different DVD as well.

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by g2jayk3 In reply to OS = Operating System

Forgot to mention, have Windows XP Professional, SP3. What's the deal with SP3? Seems it brought a lot of configuration problems with it. I have AMD 64 bit proccessor - people from Microsoft tell me SP3 doesn't get along well with it....

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No there are no real problems with SP3

by OH Smeg Moderator In reply to O S

Some Slipstreamed Images didn't like AMD CPU's supposedly but overall there where no major problems with SP3.

Also the supposed problems relating to AMD CPU's also occur on Intel CPU's but I've only ever seen 2 cases of it since SP3 became available. Overall SP3 isn't much of a Service Pack it's more like a bunch of Patches and a couple of Networking Encasements. Compared to SP2 it's almost perfect.


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