Updated Remote Desktop, now unable to connect.

By kentontator ·
I am at work and just using remote desktop to connect to my home PC. Windows update popped up on my work PC and said a new version of remote desktop was available. So I updated and after restart I can no longer connect to my machine. Anyone else have this problem or know a fix? Thanks

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I didn't know there was a new version...but...

by Darryl~ Moderator In reply to Updated Remote Desktop, n ...

I'd check to see if it's using a different port & make sure it was enabled in the Windows Firewall...or other firewalls also for that matter.

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no firewall

by kentontator In reply to I didn't know there was a ...

not running a firewall and nothing seem to change, i am trying to figure out the version of remote desktop but it doesnt seem to be located anywhere(that i cant see) how could i find the version number to further my research? my os is xp x64 sp2

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I think we're going up the wrong path....but...

by Darryl~ Moderator In reply to no firewall

you can check the version this way....

this is the file...
%SystemRoot%\system32\mstsc.exe Right click for properties.

I checked a 64 bit XP here & it's version 5.2.3790.3959
I did the install Nov 12/08 but the Modified date (which would be the most recent version of the file) is Feb 18/07

You could also try this....I've had to do this in Server 2003 a couple times....for some reason, the was no Remote Desktop Connection installed...I had to make one...

I just call it default.rdp

See the link below...maybe do a couple other searches for create rdp file if you want more.

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did some digging

by kentontator In reply to I think we're going up th ...

Was looking around and lots of people were having trouble with NLA not being turn on or usable with their remote machine. Once they got it on then they could use the new way of connecting via remote desktop(nla) I have a suspicion this is the reason, thanks for all the help ill let you know if this works.

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Have a look through this....

by Darryl~ Moderator In reply to no firewall
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looked but still nothing..

by kentontator In reply to Have a look through this. ...

I checked that link, everything seems fine, If i go to a machine that does not have the update of remote desktop I can still access my home machine, just not an updated one.

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by shasca In reply to looked but still nothing. ...

If you are certain it is the update that caused the problem. Click on "show updates" In your add & remove programs/programs & features and remove the update.

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by kentontator In reply to update

I havnt tested out my NSL theory yet but i uninstalled that update and was immediately able to connect to my machine at home. Thanks!

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Sometimes it's just too simple for us geeks

by Darryl~ Moderator In reply to update

Good call shasca!

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