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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Upgrade Solve Original OS Problems?
This machine has serious OS problems. For instance, it cannot access the Windows update site, repeating an error message that the knowledgebase doesn't recognize. This is only one of the series of difficulties this OS is having.
The question is this:
If the OS was upgraded to WinXP Pro, utilizing a purchased upgrade product, would this correct these problems, or would they be transferred to the new OS?
Also, on an upgrade, there is no formatting involved, so am I correct in assuming that there is also no loss of current applications and saved files already on the system?