Our CFO continues to cling to an old DOS version of Lotus for his spreadsheet applications, causing LOTS of support problems for users who import his old format spreadsheet documents into any of the Windows versions of Excel (resulting in continuousHelp Desk calls and wasted time by all involved).
The CFO is getting a new PC this week, an event seen by the IT staff as our best opportunity to move him into Office 2000.
Does anyone have recommendations for a strategy to address this situation? A rational approach of explaining the benefits has not worked despite several attempts in past years. We need to try something new.
THANK YOU
