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Upon shuting down PC, will shutdown & reboot automatically

By rudyw48 ·
Dell Dimension 4700, Windows XP Sp/3.

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More info?

by alxcsby In reply to Upon shuting down PC, wil ...

Sounds like you're throwing a "fatal error"--the legendary BSOD.
To find out for sure, follow these steps to disable automatic rebooting for fatal errors. This will at least allow you to see the issue.
1.
Right-click My Computer, and then click Properties.

2.
Click the Advanced tab.

3.
Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4.
Clear the Automatically restart check box, and click OK the necessary number of times.

5.
Restart your computer for the settings to take effect.


If, after doing this, you get a Blue Screen of Death, just write down the Stop Code and the hex value that it shows (something like 0x1a).

If that's not the culprit, have you installed anything new recently? Roxio is a known culprit for auto-reboots.

Failing that, it could be a hardware issue, or a BIOS incompatibility. You can try updating firmware to troubleshoot that.
If none of these works, a repair reinstall of your OS (you won't lose any data) will probably take care of it for you.

http://michaelstevenstech.com/XPrepairinstall.htm

That link's pretty good on how to do that. Good luck, chief! Let me know if it's a BSOD.

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Software or Hardware

by TheChas In reply to Upon shuting down PC, wil ...

While there are many potential software related causes for a reboot as outlined in the first answer, it could also be a hardware issue.

When it reboots, just after the monitor goes blank and POST starts for the reboot, press and hold the power button. If the system shuts down, then you do have a software issue and you can start running through the suggestions in the first answer.

If it does not shut down, you may have a hardware issue. I have had a number of motherboards where the power control circuit has failed and no longer tells the power supply to shut down.

Other hardware issues include having Wake-On LAN enabled and a network device pings the computer while it is shutting down, prompting a reboot.

Chas

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Sfareed

by sfareed In reply to Upon shuting down PC, wil ...

Shut down or automatic restart? Any error messages? As mph asked: do you get a BSOD (Blue Screen Of Death)? If so, what error message and code is displayed?
Have you already tried a System Restore to a point in time before this problem started?

www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may.mspx

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how to fix this error

by technocrat25 In reply to Upon shuting down PC, wil ...

Recovery Settings

One of the things that is quite different about Windows XP compared to Windows 9x (9x is shorthand for Windows 95, Windows 98, and Windows Me in all their various versions), is that one can control how it responds to certain critical errors?those that cause the infamous Blue Screen of Death (BSOD). In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. If that fatal error only occurs when you're shutting down, the system reboots automatically.

If you haven't changed any of the system failure settings, you should be able to see the error by looking in the Event Log. But a better long-term solution is to turn off the automatic reboot so you can actually see the error when it happens?chances are it will tell you enough about itself to let you troubleshoot further. To change the recovery settings to disable automatic rebooting:

1.Right-click My Computer, and then click Properties.

2.Click the Advanced tab.

3.Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4.Clear the Automatically restart check box, and click OK the necessary number of times.

5.Restart your computer for the settings to take effect.

For More Information and help <a href="http://www.iyogi.net/">click here</a>

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Plagiarised direct from Microsoft !! ...

by OldER Mycroft In reply to how to fix this error

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

You then embed a link to promote some site -
This has GOT to stop!

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don't be a drama queen

by alxcsby In reply to Plagiarised direct from M ...

Part of my reply was MS copypasta, too. The important thing is whether or not it solves the problem, right? If the procedure exists, use it. Welcome to the world of efficiency. Aye, if you're copying the whole article, just use a link and give credit, but ultimately it doesn't matter. And if he'd posted a stop code, I'd have sent him a link to aumha--"some other site", and one that I promote for its authoritative and exhaustive documentation of stop codes. So, ease up on the pistols. The root issue is really another poster too lazy to Google his subject line and read the kb:)

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Actually Older Mycroft has a point

by CG IT In reply to don't be a drama queen

if you use other's work, and make it appear as your own, that's Plagiarism.

When you copy and paste someone's work, you should give them credit as the originating author. It takes only a few extra words and lets the reader know the source.

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Besides, the original poster never posted back

by CG IT In reply to Actually Older Mycroft ha ...

so what's the point of posting? If the original poster doesn't post back within 24 hours then chances are they will never post back.

I don't usually chime in if the original poster doesn't post back in 24 hours. After that, well I see it as a dead post and ready for the dead post graveyard.

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very true

by alxcsby In reply to Besides, the original pos ...

I agree on both points, but in the matter of the first point, you managed to say it without capslock or exclamation points.

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Check USB Devices

by Slayer_ In reply to Upon shuting down PC, wil ...

This was the solution from another person with similar problem. A USB device was causing the computer to wake up. Try unplugging your USB devices and see if it stays turned off.

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