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UPS does not shutdown the NT 4.0 server

By stergios_nik ·
Hello.

I installed a UPS on a Windows NT 4.0 SERVER and I pulled the plug to test it.

The UPS was configured to initiate the shutdown process in 1 minute.

But... although the UPS displayed a dialog box informing me about the initialization of the shutdown process, the Windows NT 4.0 server did not shutdown. I concluded that the UPS sent the signal to shutdown but the server did not get it.

The server is an old 800 Mhz PC. Any ideas what is the problem?

The Windows NT 4.0 UPS service is set to manual and stopped. Do I have to enable it on the server?

Or, is it a BIOS issue? Do I have to enable something into the BIOS?

Thank you in advance.

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by stergios_nik In reply to UPS does not shutdown the ...

I just wanted to clarify that the dialog box that informed me about the initialization of the shutdown process was displayed on the Windows NT 4.0 Server by the special UPS client software that I had installed.

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by BFilmFan In reply to UPS does not shutdown the ...

Yes the UPS service should be started.

Did the manufacturer send any additional software with the unit?

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by stergios_nik In reply to

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by NormH3 In reply to UPS does not shutdown the ...

If this is an APC UPS, version 6.x of Powerchute Business Edition has problems and requires updating to ver 7.x

http://www.apc.com/corporate/pcbe_critical_update.cfm

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by stergios_nik In reply to

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by stergios_nik In reply to UPS does not shutdown the ...

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