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Urgent:IBM Content Manager and Archiving

By SysAnalyst ·
I work in an IT company that is providing network solutions for a large government hospital. What the hospital requires is a digitized workflow environment with an archiving system to be implemented. The hospital has three main departments that need to be archived - Medical Records, Employee Records, Administration Records. The rest of the departments need a workflow solution without the use of paper.
What our company had proposed was to use IBM Content Manager solution with the IBM Workflow environment.
The problems:
1. We don't have staff that are familiar with either archiving or workflow solutions.
2. After contacting IBM, we learnt that making them setup the whole project would cost us "a bit too much".
3. We just hired/planning to hire a person who has experience with archiving but no such experience with IBM software.

Any comments/help/anything would be really appreciated.

Thank you very much...

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by Joseph Moore In reply to Urgent:IBM Content Manage ...

I found this post on a discussion forum:

"IBM Content Manager (http://www-4.ibm.com/software/data/cm/cmgr/) is not
a WCM/CMS play but a DCM play more similar to FileNet, Documentum, OTG
than to a CMS (eGrail, Interwoven, FatWire, etc). It is geared towards
unstructured content. "


Maybe you should look up other CMS products, like the ones listed in this post? I am not familiar with them, though.

hope this helps

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by SysAnalyst In reply to

Thanks for the input. I tried to look for the products stated but I couldn't really find a complete answer. I sort of came up with a few more questions. Thanks anyway.

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by ahughes In reply to Urgent:IBM Content Manage ...

I think you need to look a bit more carefully at the business requirements - or just specify them a bit more clearly.What is the need for Archiving? Is it to create a searchable archive as part of a Knowledge/Document management solution, or is it to maintain the integrity of their data for legal reasons? Do the three departments have existing databases for this purpose and are they open to changing it. A cost effective solution may be to get everything on to something like Lotus Notes, with a Domino.doc providing doc management facilities. You could use IXOS with this to archive the entire Notes environment. Notes could also provide the whole workflow element out of the box. If archiving is needed purely for secure reasons, you could just move all the data onto something like an EMC Centerra - Cheap disk which acts as an archive.

If you have no experience with archiving or workflow and your new person has no experience with Content Manager (which is not widely used) then you would probably be best rethinking your recommendation. I would probably advice you to partner with another consultant firm to do this piece of work so you can concentrate on delivering to the customer those services which you are good at. You would pick up valuable experience from the partnership along the way.

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by SysAnalyst In reply to

Thanks for the input. It gave me a lot to think about but since the answer contained more questions than answers I believe I will have to recruit an IBM personnel to assist us with our project. I have tried to play with Domino .DOC and found it to be quite useful. We'll see what happens. Thanks anyway.

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by SysAnalyst In reply to Urgent:IBM Content Manage ...

The need for archiving the documents were :

1. Currently there are 40 employees working in the archiving system and they want to cut down costs but considering the number of folders (400,000) it is impossible to lay anyone off.

2. Provide better services. Currently the whole hospital is working on a paper-based environment and there are not only errors but even papers that are misplaced. The whole hospital is in almost havoc.

We proposed a digital archiving system and a workflow system so that not only would they provide better services but their documents would be easily available to any doctor or employee that need it.

The answers helped a bit... Thank you very much.

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by SysAnalyst In reply to Urgent:IBM Content Manage ...

Btw, The keywords being Achiving paper documents into digital storage AND Workflow solution.

Apparantly the newbie wants to create an application using oracle and wants to scan documents into the database using a 80 ppm scanner. - What do you think about this solution considering there are 400,000 folders and probably a 100 files in each folder.

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by D-CEd In reply to Urgent:IBM Content Manage ...

I work for a company that offers IBM Content Manager and Archiving through an ASP model. That is, we store and run the content manager for you. Therefore you don't have licencing, infrastructure costs. If you are interested in finding out more, then please email me and I can give you company details etc. We currently run the archive for small companies and even larger companies (including major bank and telco).

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by SysAnalyst In reply to

Thanks for the input but the hospital is on a tight budget and I don't think you'd have a partner company in the Middle East that can possibly help us. Even if you do, there would be a lot of travel costs etc. Hopefully I will try find a solution. Thanks anyway.

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by SysAnalyst In reply to Urgent:IBM Content Manage ...

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