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  • December 4, 2000 at 5:31 am #2091326

    US Robotics 56K Pro Modem

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    by bfeltus · about 22 years, 10 months ago

    I installed a US robotics 56k pci controlle-based faxmodem in a dell optiplex gx110. The com port was setup as 5 (plug and play). The software that I have can only use com ports 1,2,3, & 4.When I try to manually change the modem to one of the above ports, I get an in use error message. There is no where in the bios for me to disable com 2 as some tech papers sugested. The vendor will not upgrade software to recognize com 5, so that’s out of the question. Thanks for any help.

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    • December 4, 2000 at 5:40 am #3879952

      US Robotics 56K Pro Modem

      by dmiles · about 22 years, 10 months ago

      In reply to US Robotics 56K Pro Modem

      Open the Control Panel and double-click the system icon,locate the modem in the list,click the plus and then highlight your modem,click on the properties buttton,when the box opens click on the resources tab,now you want to manually set the settings.Hope this helps

    • December 4, 2000 at 7:48 am #3879867

      US Robotics 56K Pro Modem

      by bryan_hartman · about 22 years, 10 months ago

      In reply to US Robotics 56K Pro Modem

      If this is a win nt computer go to the control panel to the ports icon, select one of the com ports you are not currently using and hit the delete button. then you can go to the add button and add it in as comm 5

    • December 4, 2000 at 11:24 am #3879770

      US Robotics 56K Pro Modem

      by bfeltus · about 22 years, 10 months ago

      In reply to US Robotics 56K Pro Modem

      This is a win95 computer. Because of the 3rd party software I am using, my port choices have to be com 1,2,3, or 4. When I try to change manually I get message that there’s a conflict with com1 or com2.

    • December 6, 2000 at 4:26 am #3878481

      US Robotics 56K Pro Modem

      by s6xtyn9ne · about 22 years, 10 months ago

      In reply to US Robotics 56K Pro Modem

      You are using the modem known as the “Hawk”. It will ONLY work on com 5. That is the default and it is the default for a reason. You MUST use com 5 in order for this modem to work. What is not allowing you to utilize com 5? The bios? Software? Hardware?

    • December 12, 2000 at 9:23 am #3871260

      US Robotics 56K Pro Modem

      by bfeltus · about 22 years, 9 months ago

      In reply to US Robotics 56K Pro Modem

      This question was closed by the author

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