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USB and Logitech

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9 replies

by annem_49

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I have usb ports which connect directly to the board. I can plug in an HP Scanner which is recognised straight away, but cannot plug in a Logitech WebCam or Internet keyboard. I have bought a usb hub but still no luck. Any suggestions? (Yes the usb keyboard is enabled in the Bios) Pentium 2, XP Pro

9 replies

by pctech26

We know that your USB port works because your HP Scanner works with a USB port.

Did you try to only plug in Logitech WebCam or Internet keyboard separately? If not, I suggest plugging in the WebCam and Keyboard in separately to see if they work. If not, determine what steps you would need to take to get them to work. Search the manufactures website of the products for possible information. Maybe www.usb.org will help you.

If all devices work alone, then try the Scanner and keyboard, keyboard and WebCam, and WebCam and Scanner. It may be a compatibility issue with other devices on the USB daisy chain. I would not be surprise if the keyboard is causing the problem. I haven't had problems with Logitech keyboards, but I have heardof other people who have.

by annem_49

I have actually never been able to use the camera on this computer, Logitech could only suggest downloading new drivers , which I did to no avail. So none of these items have ever been plugged in at the same time. The keyboard doesn,t even light up, but it does show in device manager as a logitech keyboard "plugged into keyboard port" I have been to the USB site without much success

by mh

Try to uninstall the scanner before trying to plug the keyboard in. The OS seems to assign a port for a specific device and plays up when you swap or change between USB ports.

by annem_49

I had uninstalled both the camera and the scanner before attempting the keyboard. Do you think a usb CARD might be better than the ports being connected directly to the hard drive?

by pctech26

To access the device manager right click My Computer > Hardware > Device Mangager. At the very bottom is the Unversial Serial Bus Controllers. Do any of them show any type of errors? If so, you might be able to solve the issue by righ clicking onone of the USB controllers and selecting properties, and then updating the dirvers under the driver tab.

If you feel there is a problem with a USB port and the computer is still under warranty, I would have the computer either fixed or replaced.
Search around the properties of the device you are trying to connect under device manager, and it may help find some type of error or conflict with other devices. Let us know how you solve the problem.

by annem_49

I have been in Device manager and it shows no problems at all . Have deleted the usb's and windows has reinstalled hardware, the drivers are up to date and the puter is well out of warranty!

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