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USB Detection on Peripherals

By nemesis ·
I am having problems trying to connect a couple of peripherals to a USB port on a friends computer. The computer has just recently been purchased and Windows ME came pre-installed and has 1 USB port.

My friend then purchased a Fujifilm FinePix Digital Camera and a HP Scanjet 2100c Scanner both being USB peripherals.

The camera is working fine, but when I try to download the images from the digital camera it is telling me that it cannot find the specified device! In the camera settings the port is set to SERIAL and I have various comm options e.g. 1,2,3 & 4.

I tried connecting the HP Scanjet to the USB port since the camera wasn't working and it also tells me that it cannot find the specified device.

Can anyone help shed some light on this subject.

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USB Detection on Peripherals

by mphoffar In reply to USB Detection on Peripher ...

"SERIAL" sounds like it identifies a sieriel device or com ports, not to be confused with a universal serial bus.

I think you're probobly looking for a option called twain.

Good luck to you

Mark

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USB Detection on Peripherals

by nemesis In reply to USB Detection on Peripher ...

The question was auto-closed by TechRepublic

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USB Detection on Peripherals

by ngunity In reply to USB Detection on Peripher ...

This could be a long shot if the computer's new:

Open Control Panel> System, and check in the Device Manager Listing for the USB Controller. Expand the USB controller section and check to see that the "USB ROOT HUB" is present, and if so does it have a yellow exclamation mark on it (i.e. it's not working).
If the USB is coming up faulty under 'System' your best bet would be to take the computer back under warranty for repair.

Either way it sounds like your USB settings under ME rather than problems with 2 separate devices.

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USB Detection on Peripherals

by nemesis In reply to USB Detection on Peripher ...

The question was auto-closed by TechRepublic

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USB Detection on Peripherals

by Computechie In reply to USB Detection on Peripher ...

If it cant find the scanner, you might want to consider getting a USB hub to connect to the 1 USB port on the computer, and then connecting your cam and scanner to that hub. USB only has so much voltage running through it, and the signal drops when you daisy chain the perpherials together. I've seen problems when people connect a USB camera into a USB keyboard, it didn't have enough power to run the cam so it couldn't see it there.

Hope this helps.

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USB Detection on Peripherals

by nemesis In reply to USB Detection on Peripher ...

The question was auto-closed by TechRepublic

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USB Detection on Peripherals

by nemesis In reply to USB Detection on Peripher ...

This question was auto closed due to inactivity

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