Question

USB device not responding but seen in Explorer?

By singerbob ·
I come across this issue often with older hardware.
I have a Samsung Yepp YP-T6 mp3 player and I really want to recover it so I can use it. It just needs to have it's software reinstalled.

I have the Samsung updater to update the software but the problem is that the computer cannot access it (it is plugged in via USB).

So, I can see it has created a new drive letter in 'My Computer' (I'm using Windows 7) but for some reason it just isn't seen.

I can also see it in the device manager.

Would anyone know how I could give it a bit of a jolt so the computer can see it? Is there maybe a command line tool for this sort of thing or a program which handles this type of problem?

Thanks
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USB device not responding but seen in Explorer?

by robertosburn6 In reply to USB device not responding ...

This issue can be caused if any of the accompanying circumstances exist:

1.The currently stacked USB driver has turned out to be unstable or degenerate

2.Your PC requires a refresh for issues that may strife with a USB outer hard drive and Windows

3. Windows may be missing other vital updates equipment or programming issues

4. Your USB controllers may have turned out to be insecure or degenerate

5. Your outer drive may be entering particular suspend

6. Your PC motherboard may require refreshed drivers

The resolution for it is:

1. Uninstall and then reconnect the external hard drive

2. Install Hot-fixes that resolve issues that may exist on Windows 7

3. Install the latest Windows Updates

4. Reinstall USB controllers.

5. Disable USB selective suspend setting.

6. Install your motherboard's latest chip-set drivers.

Thanks:)

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